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Privacy Policy
This Privacy Policy explains how Arrowtech Sales may collect, use and protect information submitted through this website.
Information We May Collect
- Name, company name, mobile number, email address and plant location.
- Coal requirement details such as product, size, quantity and delivery location.
- Files voluntarily shared by users, such as coal reports, bills or requirement sheets.
- Website usage information collected through analytics tools, if enabled.
How We Use Information
- To respond to enquiries and provide quotations.
- To understand customer requirements and plan product availability.
- To coordinate sample, dispatch, logistics or documentation discussions.
- To improve website content, communication and customer service.
Data Sharing
Arrowtech Sales may share relevant information with internal team members, logistics partners, suppliers, testing partners or professional advisors only where needed to respond to an enquiry or execute a transaction. Arrowtech Sales does not sell visitor data to unrelated third parties.
User Consent
By submitting an enquiry form, users consent to being contacted by phone, WhatsApp, email or other business communication channels for the purpose of responding to their requirement.
This policy is subject to periodic review and applicable Indian law.